Policies at PioneerPottery
Service as It Should Be
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
Our Shipping Policy
How We Do It
We offer free standard shipping
Returns and Refunds
How It Works
If you are unhappy with your product, you can return it for a full refund. Buyer will cover the cost of ruturn shipping
Warranty Information
The Information You Need to Know
If your item arrives damaged, I will send another item similar or you can request a full refund.
Privacy at PioneerPottery
All about Information Security
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or another form of direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Orders
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.